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"Sarah,Great to meet you this weekend. Thank you for the freebie coupon and the promo code to share. I LOVE your service. I'm a loyal fan of Southwest Airline..."
"Hi. I’m Beth Rosen and I’ve been working with Liz Strauss on SobCom, just a few days away. I’m available to answer any questions you may have about thi..."
"These are all great food suggestions. The only thing I would add is to make sure you have a chicago-style hot dog while in town. As for things to do, the Chi..."
"Hi Michelle,I have an online community for women (Girlfriendology.com) and have built this community through Social Media. (For example, I'm at over 10k Twit..."
Molson: Meeting New Customer Expectations
One of the hallmarks of the social web is how it’s shifted the expectations customers have of the companies they do business with. We as ...
People Watching in a World of Avatars
For as digital as my life is, I’m a self-confessed people watcher. I revel in observing people, to the point where sometimes I find mysel...
Why People Don’t Follow Back on Twitter
Written by Meryl Evans.
There’s no unwritten rule on Twitter that says you must do unto other followers as you would have others do unto...